MeetInPlace Case Study: Strengthening Client Relationships with CardSnacks
With premium meeting spaces in New York, London, and Tel Aviv, Meet in Place has built its brand around exceptional service and meaningful client relationships. As an on-demand business continuously expanding its portfolio, staying top-of-mind with high-value clients is essential. To strengthen those connections beyond traditional email and social media outreach, Meet in Place worked with CardSnacks to deliver personalized, high-impact holiday cards paired with thoughtful gift cards—creating a memorable touchpoint that reinforced relationships and truly stood out.
Challenges
A Relationship-Driven Business Model
Business is all about relationship building, with high-touch, high-service spaces for customers in an on-demand business model.
Staying Top-of-Mind in a Growing Market
Need to stay in touch with customers and prospects who will then keep them top-of- mind as new spaces are continually added.
Limited Impact from Traditional Outreach
Rely on the traditional communication tools (e-mails, social media, etc.) to connect with these clients.
CardSnacks Use Case
Holiday Outreach to Top Clients
Sales managers sent holiday greeting cards to their top clients, each with a small gift card as a thank you for their business.
Branded, Video-Enhanced eCards
CardSnacks were customized with their own company video.
Personalized Gifting at Scale
Approximately 100 cards sent, each with a $25 gift card from varying retailers.
Results
Cards were a big success, with a 63% open rate –multiple times the rate from e-mail communications
Clients appreciated the fun messages and the gifts
Follow-up conversations were prompted between Meet in Place sales managers and their top clients for them to share the latest news and offerings
Client Testimonial
“CardSnacks doesn’t just make it easy and fun to send clients cards and gifts, it builds relationships and makes customers happy. Every one of our clients that has received the cards and gifts loved it and commented on the cool cards and great gift options."
Dana Agmon, Managing Director, MeetInPlace
Learn More
Want to learn how easy it is to show appreciation all year round?
Schedule a private demo here.